Return Policy

In case the product you receive is in damaged condition or is not working (Dead on Arrival), you have to contact us via email or phone call within 24 hours, to register your complaint. After receiving your complaint, you will be issued an RMA (Return Merchandize Authorization) Number with a shipping label which you would have to post on to the package. Our logistics partner will collect the damaged product along with all inbox accessories and a brand new product will be shipped back to you. In case our logistics partner doesn’t have pickup services in your area, you may have to ship the package back to us after getting our approval. Please make sure that the product with its accessories and retail packaging has been properly packed to avoid any further damages during transit.

In case you have to ship the Damaged/DOA product by your own, we will reimburse you at the rate of INR 39.00 per 0.50 KG of the shipment weight, to the maximum value of INR 450.00.

In case of manufacturing defects, our Warranty Policy will be applicable.